Collection: Cookie Policy
Cookie Policy
Notes on data protection
Your privacy and the protection of your personal data are our highest priority. We are therefore responsible for the lawful collection, processing and use of your personal information. Our commitment is to handle it responsibly.
Your personal data is processed and protected in accordance with legal requirements. In the following text, we will provide you with information on how we handle your personal data, for what purpose this data is used, with whom we may share this data and what rights you have in relation to the processing of your data.
Valrhona Inc. complies with applicable laws designed to protect your privacy. These laws specifically include the California Consumer Privacy Act ("CCPA"), the California Privacy Rights Act ("CPRA") and the European Union General Data Protection Regulation ("GDPR").
Principles of data processing
Responsible for the processing of your personal data as defined by Valrhona, Inc.
Attn: Director of Customer Service
222 Water Street
Brooklyn, NY 11201
E-Mail: valrhonachocolate-compliance@savencia.com
You will find further information about our company, details of the persons authorized to represent it and also further contact options in the imprint of our website.
Purpose of data processing
As a matter of principle, we use the personal data we receive from you only for the purposes for which we have received or collected them, such as to answer your enquiries, to establish, process and terminate contracts concluded with you, for technical administration and possibly to advertise our products and services if we have your consent or if this is permitted by law.
Data processing for other purposes is only considered if the necessary legal requirements exist. In this case, we will of course comply with any information obligations.
Legal basis for data processing
The legal basis for the processing of your personal data is generally - unless there are other specific legal provisions - Art. 6 and Art. 49 DSGVO. The following possibilities in particular come into consideration here: Data processing on the basis of consent (Art. 6 para. 1 lit. a) DSGVO)
Data processing on the basis of consent (Art. 49 para. 1 lit. a) DSGVO)
Data processing for the performance of contracts (Art. 6 para. 1 lit. b) DSGVO) Data processing for the fulfilment of contracts (Art. 49 para. 1 lit. b) or c) DSGVO) Data processing for the fulfilment of a legal obligation (Art. 6 para. 1 lit. c) DSGVO Data processing on the basis of a balance of interests (Art. 6 para. 1 lit. f) DSGVO)
We refer to the relevant terms in connection with the respective processing so that you can understand the basis on which we process your personal data.
Storage period/deletion of data
Insofar as no specific storage period has been specified within this data protection declaration, we will generally delete your personal data when there is no need for further storage. A requirement may exist in particular if the data is still needed to fulfil contractual services, to check and grant or ward off warranty and, if applicable, guarantee claims. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have another legally permissible reason for storing your personal data (e.g. retention periods under tax or commercial law). In the case of legal retention obligations, deletion will only be considered after expiry of the respective retention obligation.
Recipients / disclosure to third parties
Your personal data will only be passed on or transferred to third parties, e.g. service providers/suppliers, if this is necessary for the purpose of fulfilling the contract, if we are legally obliged to do so, if the transfer is permissible on the basis of a balancing of interests within the meaning of Art. 6 Para. 1 lit. f) DSGVO, or if you have given your prior consent. We select our service providers/suppliers carefully - especially with regard to data protection and data security - and take all measures required by data protection law for permissible data processing.
Notes on consent to data processing
You can revoke a given consent to the processing of your personal data at any time for the future at no additional cost, i.e. at no higher than the usual fees incurred for the transmission. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Your rights as a "data subject
You have the right to information about your personal data processed by us. You have a right to data portability, correction, restriction of processing and deletion, as well as a right of revocation or a right to object to data processing for the future, if applicable, within the framework of the legal and data protection requirements. In particular, you have the right to object to the processing of your data in connection with direct marketing in accordance with Art. 21 (1) and (2) DSGVO, if this is carried out on the basis of a balancing of interests. You have the right to complain about the processing of personal data by us to a data protection supervisory authority.
Requests for information should be made in writing or must be verified by other means to ensure that the information is given to the correct person.
You can contact us at any time about this and any other questions you may have about data protection at valrhonachocolate-compliance@savencia.com.
Protection of stored data
We use technical and organizational security measures to protect the personal data you have made available to us from manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved and adapted according to the state of the art. It cannot be ruled out that data transmitted by you without encryption can be viewed by third parties during transmission. We would like to point out that with regard to data transmission via the Internet (e.g. communication by e-mail), no conclusive guarantee can be given for secure transmission. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL) over the Internet.
Further information on data protection:
Protection of minors
Consent to the processing of personal data can only be given by a person of legal age. For information society services, the consent of a child is permissible from the age of sixteen in accordance with Art. 8 DSGVO.
Contacting us by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry including all personal data resulting from it (name, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested. The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Mandatory legal provisions - in particular legal retention periods - remain unaffected.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you have provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. The personal data you provide will not be transferred to a third country or an international organization, nor is this planned. Your personal data will not be passed on to external third parties. The processing of this data is based on Art. 6 para. 1 lit. b) DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f) DSGVO) or on your consent (Art. 6 para. 1 lit. a) DSGVO) if this has been requested. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Mandatory legal provisions - in particular retention periods - remain unaffected.
Further information on data processing on this website
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website. Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
Every access to our website and every retrieval of a file stored on the website is logged. The storage serves internal system-related and statistical purposes.
The following are logged:
- Name of the retrieved file
- Date and time of access
- amount of data transferred
- message about successful retrieval
- Operating system used
- browser and browser type
- the internet page from which you were redirected
- the internet service provider
- pages visited
- requesting domain
In addition, the IP addresses of the requesting computers are logged. However, the responsible party does not draw any conclusions about a person.
This data is only required to display the content of our website correctly, to optimize the content for you on a permanent basis and to support prosecutions in the event of hacker attacks.
Personal data is collected and processed by us in accordance with the provisions of the German Telemedia Act (TMG), the EU General Data Protection Regulation (DSGVO) and the German Federal Data Protection Act (BDSG).
Storage of anonymized data/cookies
Our Internet pages use so-called "cookies". Cookies are small text files. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted or deleted after a period of time by your web browser.
Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function). Other cookies are used to evaluate user behavior or to display advertising.
In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).
Cookies collect and store usage data in anonymized form. Cookies enable an analysis of your use of the website. The data is collected and stored exclusively in pseudonymous form. They are not used to identify you personally and are not merged with data about the bearer of the pseudonym.
Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping basket function) are stored on the basis of Art. 6 (1) lit. f DSGVO, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 para. 1 lit. a) DSGVO); consent can be revoked at any time for the future.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this data protection declaration and, if necessary, request your consent.
Consent in the cookie banner:
If you consent to the setting of cookies and further processing of your personal data through the cookie banner, we and our partners may use the data collected with the cookies for marketing purposes. Furthermore, it may happen that your data is transferred to the USA. This will then be done in accordance with your consent pursuant to Art. 6 (1) a) or Art. 49 (1) a) DSGVO. You can revoke your consent at any time for the future at no additional cost, i.e. at no higher than the usual fees incurred for the transfer. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Mailchimp
We use Mailchimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (Mailchimp) to send our newsletter. This enables us to contact our subscribers directly and to optimize our offer by analyzing your usage behavior.
Mailchimp is the recipient of your personal data and acts as a processor for sending our newsletter. The provision of the data specified under this section is neither legally nor contractually required. We cannot send you a newsletter without your consent and the transfer of your personal data.
In addition, Mailchimp collects the following personal data with the help of cookies and other tracking methods: Information about your terminal device (IP address, device information, operating system, browser ID, information about the application you use to read your emails, and other information about hardware and internet connection). In addition, usage data such as date, time and browser activity (e.g. emails/web pages opened) are collected. This data is required by Mailchimp to ensure the security and reliability of its systems, to comply with the terms of use and to prevent misuse. This corresponds to the legitimate interest of Mailchimp (pursuant to Art. 6 para. 1 lit. f DSGVO) and serves the performance of the contract (pursuant to Art. 6 para. 1 lit. b DSGVO). Furthermore, performance data is evaluated, such as the delivery statistics of emails and other communication data, in order to create usage and performance statistics of the services.
Mailchimp also collects information from other sources about you, via social media and other third-party data providers over which we have no control.
For more information on your opt-out and opt-out options against Mailchimp, please visit: https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts
The legal basis for these processing operations is your consent pursuant to Art. 6 (1) lit. a DSGVO. You can revoke your consent to the processing of your personal data at any time. A corresponding link can be found in all mailings. Alternatively, you can revoke your consent via the contact options provided. The lawfulness of the processing carried out so far remains unaffected by the revocation.
Your data will be processed as long as your consent exists. After termination of the contract between us and Mailchimp, your data will be deleted unless legal requirements require further storage.
Mailchimp has implemented compliance measures for international data transfers that apply to all global activities where Mailchimp processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). For more information, please visit: https://mailchimp.com/legal/data- processing-addendum/
Registration with Facebook Connect
Instead of registering with us directly, you can register with Facebook Connect. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
If you decide to register with Facebook Connect and click on the "Login with Facebook"/"Connect with Facebook" button, you will automatically be redirected to the Facebook platform. There you can log in with your usage data. This links your Facebook profile to our website or services. This link gives us access to the data you have deposited with Facebook. These are mainly:
- Facebook name
- Facebook profile and cover picture
- Facebook cover picture
- Email address on file with Facebook
- Facebook ID
- Facebook friends lists
- Facebook Likes ("Like" votes)
- birthday
- Gender (sex)
- Country
- language
This data is used to set up, provide and personalize your account.
Registration with Facebook Connect and the associated data processing operations are based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time with effect for the future.
Further information can be found in the Facebook Terms of Use and the Facebook Privacy Policy. These can be found at: //en-en.facebook.com/about/privacy/ and //en-en.facebook.com/legal/terms/
Analysis and marketing
The setting of analysis and marketing cookies and the resulting data processing such as tracking and analysis or, if applicable, transfer to the USA will only take place with your consent in accordance with Art. 6 (1) a) or Art. 49 (1) a) DSGVO. You can revoke your consent at any time with effect for the future.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their end device.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
The use of this tool is based on your consent to cookies and further data processing such as tracking and analysis or transmission to the USA in accordance with Art. 6 para. 1 lit. a) or Art. 49 para. 1 lit. a) DSGVO. Consent can be revoked at any time for the future.
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on
website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
This website uses the "demographic characteristics" function of Google Analytics to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest- based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection".
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Google Remarketing / Google Audiences
This website uses the functions of Google Analytics Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Remarketing analyses your user behavior on our website (e.g. clicking on certain products) in order to classify you in certain advertising target groups and subsequently play suitable advertising messages to you when you visit other online offers (remarketing or retargeting).
Furthermore, the advertising target groups created with Google Remarketing can be linked with Google's cross- device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).
To create target groups, we use, among other things, the customer matching function of Google Remarketing. In this process, we transfer certain customer data (e.g. email addresses) from our customer lists to Google. If the customers in question are Google users and logged into their Google account, they are shown matching advertising messages within the Google network (e.g. on YouTube, Gmail or in the search engine).
The use of this tool is based on your consent to cookies and further data processing such as tracking and analysis or transmission to the USA in accordance with Art. 6 para. 1 lit. a) or Art. 49 para. 1 lit. a) DSGVO. Consent can be revoked at any time.
If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.
Further information and the data protection provisions can be found in Google's data protection declaration at:
https://policies.google.com/technologies/ads?hl=de.
Google Conversion Tracking
This website may use Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google conversion tracking enables Google and us to recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which
products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.
The use of this tool is based on your consent to cookies and further data processing such as tracking and analysis or transmission to the USA in accordance with Art. 6 para. 1 lit. a) or Art. 49 para. 1 lit. a) DSGVO. Consent can be revoked at any time for the future.
More information on Google conversion tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Microsoft Advertising (formerly Bing Ads)
On the website, we use technologies from Microsoft Advertising (formerly Bing Ads), which are provided and operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft"). Microsoft sets a cookie on your terminal device if you have accessed our website via a Microsoft Bing ad. In this way, Microsoft and we can recognize that someone has clicked on an advertisement, been redirected to our website and reached a previously determined target page ("conversion site"). We only learn the total number of users who clicked on a Bing ad and were then directed to the conversion site. Microsoft collects, processes and uses information via the cookie, from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are used to display advertisements. No personal information about the identity of the user is processed.
The use of this tool is based on your consent to the setting of cookies/tracking and data processing in the USA basis in accordance with Art. 6 para. 1 lit. a) or Art. 49 para. 1 lit. a) DSGVO. The consent can be revoked at any time.
If you do not want information about your behavior to be used by Microsoft as explained above, you can refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies. You can also prevent the collection of data generated by the cookie and related to your use of the website, as well as the processing of this data by Microsoft, by declaring your objection under the following link https://choice.microsoft.com/de-DE/opt-out. Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website https://privacy.microsoft.com/de-de/privacystatement.
Pinterest Tag Conversion Tracking
This website uses the conversion tracking technology "Pinterest Tag" by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). If you have arrived at our website via a pin on Pinterest, we set a cookie on your device that interacts with a corresponding "tag" in the form of a JavaScript code from Pinterest. Cookies are small text files that are stored on your terminal device. These cookies have a validity period of 180 days and are not used to identify you personally.
If you have been redirected to our website from a Pinterest pin and the cookie has not yet expired, the Pinterest tag records certain predefined user actions from you (e.g. completed transactions, leads, searches on the website, calls to product pages). When you perform such an action, your browser sends an HTTP request to the Pinterest server via the Pinterest tag and transmits certain information about the action (e.g. type of action, time, browser type of the end device).
Through this transmission, Pinterest can create statistics about the usage behavior on our website, which help us to optimize our offer. However, we do not receive any information with which we can identify you personally.
All processing described, in particular the setting of cookies to evaluate information on your terminal device, is only carried out if you have given us your express consent to do so in accordance with Art. 6 (1) lit. a DSGVO. You have the right to revoke your consent at any time with effect for the future by deactivating the service via the "Cookie Consent Tool" provided on the website.
Bing Ads
(1) The website uses the remarketing function "Bing Ads" of Microsoft Corporation One Microsoft Way, Redmond, WA 98052-6399, USA. ("Microsoft Advertising"). Microsoft Bing Ads stores a cookie on your computer if you have accessed our website via a Microsoft Bing ad. In this way, Microsoft Bing and we can recognize that someone has clicked on an ad, been redirected to our website and reached a previously determined target page (conversion page). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user's identity is disclosed.
(2) If you do not want information about your behavior to be used by Microsoft as explained above, you can refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies. You can also prevent the collection of data generated by the cookie and related to your use of the website, as well as the processing of this data by Microsoft, by clicking on the following link: http://choice.microsoft.com/de-DE/opt-out to declare your objection. Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website at https://privacy.microsoft.com/de-de/privacystatement.
Twitter Ads
We use Twitter Advertising on our website.
The service stores and processes information about your user behavior on our website. Among other things, cookies are used for this purpose, small text files that are stored locally in the cache of your web browser on your end device and enable an analysis of your use of our website.
We use the service for marketing and optimization purposes, in particular to place relevant and interesting ads for you, to improve our offer and to make it more appealing to you as a user. In this way, we also want to avoid annoying ads.
The legal basis for the use of this service is your consent in accordance with Art. 6 para. 1 p. 1 lit. a) DSGVO. Provider of the service:
Twitter International Company One Cumberland Place
Fenian Street
D02 AX07 Dublin 2 Ireland https://twitter.com/
Facebook Plugins (Like & Share Button):
On our pages we use plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins are recognizable by the Facebook logo or the "Like" button on our site. You can find an overview of the Facebook plugins here:
//developers.facebook.com/docs/plugins/?locale=en_DE.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We, as the provider of the pages, do not receive any knowledge about the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook's privacy policy at:
//en-de.facebook.com/privacy/explanation.
If you do not want Facebook to be able to assign your visit to our pages to your Facebook user account, please log out of your Facebook user account.
The use of Facebook plugins is based on Art. 6 para. 1 lit. f DSGVO. As a website operator, we have a legitimate interest in ensuring the greatest possible visibility on social media.
Twitter Plugin:
On our pages, functions of the Twitter service are integrated, offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter. As the provider of the pages, we receive no knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found in Twitter's privacy policy at: //twitter.com/en/privacy.
The use of the Twitter plugin is based on Art. 6 para. 1 lit. f DSGVO. As a website operator, we have a legitimate interest in ensuring the greatest possible visibility in social media.
You can change your privacy settings on Twitter in the account settings at //twitter.com/account/settings.
Instagram plugin:
Functions of the Instagram service, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, are integrated on our pages.
If you are logged into your Instagram account and click on the Instagram button, you can link the content of our pages to your Instagram profile. This allows Instagram to associate the visit to our pages with your user account. As the provider of the pages, we receive no knowledge of the content of the transmitted data or its use by Instagram.
The use of the Instagram plugin is based on Art. 6 para. 1 lit. f DSGVO. As a website operator, we have a legitimate interest in ensuring the greatest possible visibility in social media.
For more information, please see Instagram's privacy policy: //instagram.com/about/legal/privacy/.
reCAPTCHA
This website uses the "reCAPTCHA" function to be able to recognize whether entries (e.g. in online forms) are made by humans and not by automatically acting machines (so-called "bots"). The data processed may include IP addresses, information on operating systems, devices or browsers used, language settings, location, mouse movements, keyboard strokes, time spent on websites, previously visited websites, interactions with ReCAPTCHA on other websites, possibly cookies as well as results of manual recognition processes (e.g. answering questions asked or selecting objects in images). Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland,
Parent Company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; website: https://www.google.com/recaptcha/; privacy policy https://policies.google.com/privacy;
opt-out: Opt-Out-Plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Settings for the display of advertisements: https://adssettings.google.com/authenticated .
Further information on your data subject rights
Information: You have the right to request information from us at any time about the personal data we have stored about you (Art. 15 DSGVO). This also concerns the recipients or categories of recipients, if data is passed on to them, the purpose and duration of storage.
Correction, deletion, restriction of processing: In addition, you have the right to demand correction under the conditions of Art. 16 DS-GVO, deletion under the conditions of Art. 17 DS-GVO or restriction of processing under the conditions of Art. 18 DSGVO.
Data portability: Furthermore, you can request data transfer at any time under the conditions of Art. 20 DSGVO.
Automated decisions in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. Automated decision-making based on the personal data collected does not take place.
Right of appeal to supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority. For this purpose, you can contact the data protection supervisory authority of your usual place of residence or our registered office.
Objection to processing: In the case of processing of personal data for the performance of tasks in the public interest (Art. 6 para. 1 sentence 1 lit. e) DSGVO) or for the performance of legitimate interests (Art. 6 para. 1 sentence 1 lit. f) DSGVO), you may object to the processing of the personal data relating to you at any time
with effect for the future. In the event of an objection, we must refrain from any further processing of your data for the aforementioned purposes, unless there are compelling legitimate grounds for processing which override your interests, rights and freedoms, or processing is necessary for the assertion, exercise or defense of legal claims.
Under the conditions of Art. 21 (1) DSGVO, data processing may be objected to on grounds relating to the particular situation of the data subject.
RIGHT TO OBJECT TO THE COLLECTION OF DATA IN SPECIAL CASES AND TO DIRECT MARKETING (ART. 21 DSGVO)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) DSGVO).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) DSGVO).
Changes to this data protection notice
We revise this data protection notice when changes are made to this website or on other occasions that make this necessary. You will always find the current version on this website.
CCPA and CPRA
At Valrhona Inc. we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your personal information in accordance with the California Consumer Privacy Act (CCPA) and with the California Privacy Rights Act (CPRA) and other applicable privacy laws.
Information we collect
We may collect the following categories of personal information:
a. Identifiers such as your name, email address, mailing address, phone number and IP address.
b. Personal information as defined in the California Customer Data Act (Cal. Civ. Code § 1798.80(e)), such as financial information and employment-related information.
c. Characteristics of protected classifications under California or state law, if you choose to provide such information.
d. Commercial information, including records of products or services you have purchased or are considering purchasing.
e. Information about Internet or other electronic network activity, such as browsing history, interactions with our website and cookies.
f. Geolocation data if you enable location-based services.
g. Inferences drawn from the above data to create a profile about your preferences and characteristics.
h. Audio, electronic, visual, thermal, olfactory or similar information, such as call records (if applicable to our services).
i. Professional or employment-related information, if relevant.
j. Education information, if applicable.
How we use your information
We use your personal information for the following purposes:
a. To provide you with the products or services you have requested.
b. To process transactions and send transaction-related communications.
c. To personalise and improve your experience of our website and services.
d. To communicate with you about updates, offers and promotional materials if you consent to this.
e. To comply with legal obligations and to protect against fraudulent or unlawful activities.
Disclosure of personal information
We may share your personal information with third parties including:
a. Service providers: We may share your information with trusted third party service providers who assist us in providing our products and services (e.g. payment processors, marketing agencies, customer support).
b. Affiliated companies: We may share your data with our affiliates for internal business purposes.
c. Compliance with Laws: We may share your data in response to lawful requests, court orders or to comply with applicable laws and regulations.
Your rights and choices
Under the CCPA, you have the following rights:
a. Right of access: you have the right to request information about the personal information we have collected, used and disclosed in the past 12 months.
b. Right to erasure: You may request that your personal information be erased, subject to certain exceptions.
c. Right to object: you may object to the sale of your personal data to third parties.
d. Non-discrimination: we will not discriminate against you when you exercise your CCPA rights.
Your CPRA rights
Under the CPRA you have the following rights:
a. Right of access: you have the right to request information about the personal data we have collected, used and disclosed in the last 12 months.
b. Right to erasure: You may request that your personal data be erased, subject to certain exceptions.
c. Right to rectification: you have the right to rectify any inaccurate personal data we hold about you.
d. Right to object: you may object to the sale or disclosure of your personal data to third parties.
e. Right to restrict use: you can request that we restrict the use of your personal data for certain purposes.
f. Right to non-discrimination: we will not discriminate against you when you exercise your CPRA rights.
How to exercise your rights
If you wish to exercise your rights under the CCPA and the CPRA or have any questions about this Privacy Policy, please contact us at valrhonachocolate-compliance@savencia.com .
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, please note that no data transmission over the Internet or electronic storage method is 100% secure.
Changes to this policy
We may update this privacy policy from time to time. The current version will be posted on our website with the effective date. Please review this policy periodically to be aware of how we are protecting your information.
Contact Information
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us at:
Valrhona Inc.
222 Water Street, Brooklyn, NY, United States New York, NY 11201
valrhonachocolate-compliance@savencia.com
Notes on data protection
Your privacy and the protection of your personal data are our highest priority. We are therefore responsible for the lawful collection, processing and use of your personal information. Our commitment is to handle it responsibly.
Your personal data is processed and protected in accordance with legal requirements. In the following text, we will provide you with information on how we handle your personal data, for what purpose this data is used, with whom we may share this data and what rights you have in relation to the processing of your data.
Valrhona Inc. complies with applicable laws designed to protect your privacy. These laws specifically include the California Consumer Privacy Act ("CCPA"), the California Privacy Rights Act ("CPRA") and the European Union General Data Protection Regulation ("GDPR").
Principles of data processing
Responsible for the processing of your personal data as defined by Valrhona, Inc.
Attn: Director of Customer Service
222 Water Street
Brooklyn, NY 11201
E-Mail: valrhonachocolate-compliance@savencia.com
You will find further information about our company, details of the persons authorized to represent it and also further contact options in the imprint of our website.
Purpose of data processing
As a matter of principle, we use the personal data we receive from you only for the purposes for which we have received or collected them, such as to answer your enquiries, to establish, process and terminate contracts concluded with you, for technical administration and possibly to advertise our products and services if we have your consent or if this is permitted by law.
Data processing for other purposes is only considered if the necessary legal requirements exist. In this case, we will of course comply with any information obligations.
Legal basis for data processing
The legal basis for the processing of your personal data is generally - unless there are other specific legal provisions - Art. 6 and Art. 49 DSGVO. The following possibilities in particular come into consideration here: Data processing on the basis of consent (Art. 6 para. 1 lit. a) DSGVO)
Data processing on the basis of consent (Art. 49 para. 1 lit. a) DSGVO)
Data processing for the performance of contracts (Art. 6 para. 1 lit. b) DSGVO) Data processing for the fulfilment of contracts (Art. 49 para. 1 lit. b) or c) DSGVO) Data processing for the fulfilment of a legal obligation (Art. 6 para. 1 lit. c) DSGVO Data processing on the basis of a balance of interests (Art. 6 para. 1 lit. f) DSGVO)
We refer to the relevant terms in connection with the respective processing so that you can understand the basis on which we process your personal data.
Storage period/deletion of data
Insofar as no specific storage period has been specified within this data protection declaration, we will generally delete your personal data when there is no need for further storage. A requirement may exist in particular if the data is still needed to fulfil contractual services, to check and grant or ward off warranty and, if applicable, guarantee claims. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have another legally permissible reason for storing your personal data (e.g. retention periods under tax or commercial law). In the case of legal retention obligations, deletion will only be considered after expiry of the respective retention obligation.
Recipients / disclosure to third parties
Your personal data will only be passed on or transferred to third parties, e.g. service providers/suppliers, if this is necessary for the purpose of fulfilling the contract, if we are legally obliged to do so, if the transfer is permissible on the basis of a balancing of interests within the meaning of Art. 6 Para. 1 lit. f) DSGVO, or if you have given your prior consent. We select our service providers/suppliers carefully - especially with regard to data protection and data security - and take all measures required by data protection law for permissible data processing.
Notes on consent to data processing
You can revoke a given consent to the processing of your personal data at any time for the future at no additional cost, i.e. at no higher than the usual fees incurred for the transmission. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Your rights as a "data subject
You have the right to information about your personal data processed by us. You have a right to data portability, correction, restriction of processing and deletion, as well as a right of revocation or a right to object to data processing for the future, if applicable, within the framework of the legal and data protection requirements. In particular, you have the right to object to the processing of your data in connection with direct marketing in accordance with Art. 21 (1) and (2) DSGVO, if this is carried out on the basis of a balancing of interests. You have the right to complain about the processing of personal data by us to a data protection supervisory authority.
Requests for information should be made in writing or must be verified by other means to ensure that the information is given to the correct person.
You can contact us at any time about this and any other questions you may have about data protection at valrhonachocolate-compliance@savencia.com.
Protection of stored data
We use technical and organizational security measures to protect the personal data you have made available to us from manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved and adapted according to the state of the art. It cannot be ruled out that data transmitted by you without encryption can be viewed by third parties during transmission. We would like to point out that with regard to data transmission via the Internet (e.g. communication by e-mail), no conclusive guarantee can be given for secure transmission. Sensitive data should therefore either not be transmitted at all or only via a secure connection (SSL) over the Internet.
Further information on data protection:
Protection of minors
Consent to the processing of personal data can only be given by a person of legal age. For information society services, the consent of a child is permissible from the age of sixteen in accordance with Art. 8 DSGVO.
Contacting us by e-mail, telephone or fax
If you contact us by e-mail, telephone or fax, your enquiry including all personal data resulting from it (name, enquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 (1) (f) DSGVO) or on your consent (Art. 6 (1) (a) DSGVO) if this has been requested. The data you send us via contact requests will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Mandatory legal provisions - in particular legal retention periods - remain unaffected.
Contact form
If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you have provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. The personal data you provide will not be transferred to a third country or an international organization, nor is this planned. Your personal data will not be passed on to external third parties. The processing of this data is based on Art. 6 para. 1 lit. b) DSGVO if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the enquiries addressed to us (Art. 6 para. 1 lit. f) DSGVO) or on your consent (Art. 6 para. 1 lit. a) DSGVO) if this has been requested. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it or the purpose for storing the data no longer applies. Mandatory legal provisions - in particular retention periods - remain unaffected.
Further information on data processing on this website
On the one hand, your data is collected when you provide it to us. This may, for example, be data that you enter in a contact form. Other data is collected automatically or with your consent by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you enter this website. Some of the data is collected to ensure error-free provision of the website. Other data may be used to analyze your user behavior.
Every access to our website and every retrieval of a file stored on the website is logged. The storage serves internal system-related and statistical purposes.
The following are logged:
- Name of the retrieved file
- Date and time of access
- amount of data transferred
- message about successful retrieval
- Operating system used
- browser and browser type
- the internet page from which you were redirected
- the internet service provider
- pages visited
- requesting domain
In addition, the IP addresses of the requesting computers are logged. However, the responsible party does not draw any conclusions about a person.
This data is only required to display the content of our website correctly, to optimize the content for you on a permanent basis and to support prosecutions in the event of hacker attacks.
Personal data is collected and processed by us in accordance with the provisions of the German Telemedia Act (TMG), the EU General Data Protection Regulation (DSGVO) and the German Federal Data Protection Act (BDSG).
Storage of anonymized data/cookies
Our Internet pages use so-called "cookies". Cookies are small text files. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your end device until you delete them yourself or until they are automatically deleted or deleted after a period of time by your web browser.
Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function). Other cookies are used to evaluate user behavior or to display advertising.
In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).
Cookies collect and store usage data in anonymized form. Cookies enable an analysis of your use of the website. The data is collected and stored exclusively in pseudonymous form. They are not used to identify you personally and are not merged with data about the bearer of the pseudonym.
Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions that you have requested (functional cookies, e.g. for the shopping basket function) are stored on the basis of Art. 6 (1) lit. f DSGVO, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies in question is based exclusively on this consent (Art. 6 para. 1 lit. a) DSGVO); consent can be revoked at any time for the future.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.
If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this data protection declaration and, if necessary, request your consent.
Consent in the cookie banner:
If you consent to the setting of cookies and further processing of your personal data through the cookie banner, we and our partners may use the data collected with the cookies for marketing purposes. Furthermore, it may happen that your data is transferred to the USA. This will then be done in accordance with your consent pursuant to Art. 6 (1) a) or Art. 49 (1) a) DSGVO. You can revoke your consent at any time for the future at no additional cost, i.e. at no higher than the usual fees incurred for the transfer. The lawfulness of the data processing carried out until the revocation remains unaffected by the revocation.
Mailchimp
We use Mailchimp from The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE Suite 5000, Atlanta, GA 30308 USA (Mailchimp) to send our newsletter. This enables us to contact our subscribers directly and to optimize our offer by analyzing your usage behavior.
Mailchimp is the recipient of your personal data and acts as a processor for sending our newsletter. The provision of the data specified under this section is neither legally nor contractually required. We cannot send you a newsletter without your consent and the transfer of your personal data.
In addition, Mailchimp collects the following personal data with the help of cookies and other tracking methods: Information about your terminal device (IP address, device information, operating system, browser ID, information about the application you use to read your emails, and other information about hardware and internet connection). In addition, usage data such as date, time and browser activity (e.g. emails/web pages opened) are collected. This data is required by Mailchimp to ensure the security and reliability of its systems, to comply with the terms of use and to prevent misuse. This corresponds to the legitimate interest of Mailchimp (pursuant to Art. 6 para. 1 lit. f DSGVO) and serves the performance of the contract (pursuant to Art. 6 para. 1 lit. b DSGVO). Furthermore, performance data is evaluated, such as the delivery statistics of emails and other communication data, in order to create usage and performance statistics of the services.
Mailchimp also collects information from other sources about you, via social media and other third-party data providers over which we have no control.
For more information on your opt-out and opt-out options against Mailchimp, please visit: https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts
The legal basis for these processing operations is your consent pursuant to Art. 6 (1) lit. a DSGVO. You can revoke your consent to the processing of your personal data at any time. A corresponding link can be found in all mailings. Alternatively, you can revoke your consent via the contact options provided. The lawfulness of the processing carried out so far remains unaffected by the revocation.
Your data will be processed as long as your consent exists. After termination of the contract between us and Mailchimp, your data will be deleted unless legal requirements require further storage.
Mailchimp has implemented compliance measures for international data transfers that apply to all global activities where Mailchimp processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs). For more information, please visit: https://mailchimp.com/legal/data- processing-addendum/
Registration with Facebook Connect
Instead of registering with us directly, you can register with Facebook Connect. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland.
If you decide to register with Facebook Connect and click on the "Login with Facebook"/"Connect with Facebook" button, you will automatically be redirected to the Facebook platform. There you can log in with your usage data. This links your Facebook profile to our website or services. This link gives us access to the data you have deposited with Facebook. These are mainly:
- Facebook name
- Facebook profile and cover picture
- Facebook cover picture
- Email address on file with Facebook
- Facebook ID
- Facebook friends lists
- Facebook Likes ("Like" votes)
- birthday
- Gender (sex)
- Country
- language
This data is used to set up, provide and personalize your account.
Registration with Facebook Connect and the associated data processing operations are based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time with effect for the future.
Further information can be found in the Facebook Terms of Use and the Facebook Privacy Policy. These can be found at: //en-en.facebook.com/about/privacy/ and //en-en.facebook.com/legal/terms/
Analysis and marketing
The setting of analysis and marketing cookies and the resulting data processing such as tracking and analysis or, if applicable, transfer to the USA will only take place with your consent in accordance with Art. 6 (1) a) or Art. 49 (1) a) DSGVO. You can revoke your consent at any time with effect for the future.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, length of stay, operating systems used and the origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or their end device.
Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.
The use of this tool is based on your consent to cookies and further data processing such as tracking and analysis or transmission to the USA in accordance with Art. 6 para. 1 lit. a) or Art. 49 para. 1 lit. a) DSGVO. Consent can be revoked at any time for the future.
We have activated the IP anonymization function on this website. This means that your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on
website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
This website uses the "demographic characteristics" function of Google Analytics to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be generated that contain statements about the age, gender and interests of site visitors. This data comes from interest- based advertising from Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as shown in the item "Objection to data collection".
You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=de.
You can find more information on how Google Analytics handles user data in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
We have concluded an order processing contract with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
Google Remarketing / Google Audiences
This website uses the functions of Google Analytics Remarketing. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google Remarketing analyses your user behavior on our website (e.g. clicking on certain products) in order to classify you in certain advertising target groups and subsequently play suitable advertising messages to you when you visit other online offers (remarketing or retargeting).
Furthermore, the advertising target groups created with Google Remarketing can be linked with Google's cross- device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one end device (e.g. mobile phone) can also be displayed on another of your end devices (e.g. tablet or PC).
To create target groups, we use, among other things, the customer matching function of Google Remarketing. In this process, we transfer certain customer data (e.g. email addresses) from our customer lists to Google. If the customers in question are Google users and logged into their Google account, they are shown matching advertising messages within the Google network (e.g. on YouTube, Gmail or in the search engine).
The use of this tool is based on your consent to cookies and further data processing such as tracking and analysis or transmission to the USA in accordance with Art. 6 para. 1 lit. a) or Art. 49 para. 1 lit. a) DSGVO. Consent can be revoked at any time.
If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.
Further information and the data protection provisions can be found in Google's data protection declaration at:
https://policies.google.com/technologies/ads?hl=de.
Google Conversion Tracking
This website may use Google Conversion Tracking. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.
Google conversion tracking enables Google and us to recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which
products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification purposes.
The use of this tool is based on your consent to cookies and further data processing such as tracking and analysis or transmission to the USA in accordance with Art. 6 para. 1 lit. a) or Art. 49 para. 1 lit. a) DSGVO. Consent can be revoked at any time for the future.
More information on Google conversion tracking can be found in Google's privacy policy: https://policies.google.com/privacy?hl=de.
Microsoft Advertising (formerly Bing Ads)
On the website, we use technologies from Microsoft Advertising (formerly Bing Ads), which are provided and operated by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA ("Microsoft"). Microsoft sets a cookie on your terminal device if you have accessed our website via a Microsoft Bing ad. In this way, Microsoft and we can recognize that someone has clicked on an advertisement, been redirected to our website and reached a previously determined target page ("conversion site"). We only learn the total number of users who clicked on a Bing ad and were then directed to the conversion site. Microsoft collects, processes and uses information via the cookie, from which usage profiles are created using pseudonyms. These usage profiles are used to analyze visitor behavior and are used to display advertisements. No personal information about the identity of the user is processed.
The use of this tool is based on your consent to the setting of cookies/tracking and data processing in the USA basis in accordance with Art. 6 para. 1 lit. a) or Art. 49 para. 1 lit. a) DSGVO. The consent can be revoked at any time.
If you do not want information about your behavior to be used by Microsoft as explained above, you can refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies. You can also prevent the collection of data generated by the cookie and related to your use of the website, as well as the processing of this data by Microsoft, by declaring your objection under the following link https://choice.microsoft.com/de-DE/opt-out. Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website https://privacy.microsoft.com/de-de/privacystatement.
Pinterest Tag Conversion Tracking
This website uses the conversion tracking technology "Pinterest Tag" by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). If you have arrived at our website via a pin on Pinterest, we set a cookie on your device that interacts with a corresponding "tag" in the form of a JavaScript code from Pinterest. Cookies are small text files that are stored on your terminal device. These cookies have a validity period of 180 days and are not used to identify you personally.
If you have been redirected to our website from a Pinterest pin and the cookie has not yet expired, the Pinterest tag records certain predefined user actions from you (e.g. completed transactions, leads, searches on the website, calls to product pages). When you perform such an action, your browser sends an HTTP request to the Pinterest server via the Pinterest tag and transmits certain information about the action (e.g. type of action, time, browser type of the end device).
Through this transmission, Pinterest can create statistics about the usage behavior on our website, which help us to optimize our offer. However, we do not receive any information with which we can identify you personally.
All processing described, in particular the setting of cookies to evaluate information on your terminal device, is only carried out if you have given us your express consent to do so in accordance with Art. 6 (1) lit. a DSGVO. You have the right to revoke your consent at any time with effect for the future by deactivating the service via the "Cookie Consent Tool" provided on the website.
Bing Ads
(1) The website uses the remarketing function "Bing Ads" of Microsoft Corporation One Microsoft Way, Redmond, WA 98052-6399, USA. ("Microsoft Advertising"). Microsoft Bing Ads stores a cookie on your computer if you have accessed our website via a Microsoft Bing ad. In this way, Microsoft Bing and we can recognize that someone has clicked on an ad, been redirected to our website and reached a previously determined target page (conversion page). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user's identity is disclosed.
(2) If you do not want information about your behavior to be used by Microsoft as explained above, you can refuse the setting of a cookie required for this - for example, by means of a browser setting that generally deactivates the automatic setting of cookies. You can also prevent the collection of data generated by the cookie and related to your use of the website, as well as the processing of this data by Microsoft, by clicking on the following link: http://choice.microsoft.com/de-DE/opt-out to declare your objection. Further information on data protection and the cookies used by Microsoft and Bing Ads can be found on the Microsoft website at https://privacy.microsoft.com/de-de/privacystatement.
Twitter Ads
We use Twitter Advertising on our website.
The service stores and processes information about your user behavior on our website. Among other things, cookies are used for this purpose, small text files that are stored locally in the cache of your web browser on your end device and enable an analysis of your use of our website.
We use the service for marketing and optimization purposes, in particular to place relevant and interesting ads for you, to improve our offer and to make it more appealing to you as a user. In this way, we also want to avoid annoying ads.
The legal basis for the use of this service is your consent in accordance with Art. 6 para. 1 p. 1 lit. a) DSGVO. Provider of the service:
Twitter International Company One Cumberland Place
Fenian Street
D02 AX07 Dublin 2 Ireland https://twitter.com/
Facebook Plugins (Like & Share Button):
On our pages we use plugins of the social network Facebook, provider Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. The Facebook plugins are recognizable by the Facebook logo or the "Like" button on our site. You can find an overview of the Facebook plugins here:
//developers.facebook.com/docs/plugins/?locale=en_DE.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook "Like" button while you are logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We, as the provider of the pages, do not receive any knowledge about the content of the transmitted data or its use by Facebook. You can find more information on this in Facebook's privacy policy at:
//en-de.facebook.com/privacy/explanation.
If you do not want Facebook to be able to assign your visit to our pages to your Facebook user account, please log out of your Facebook user account.
The use of Facebook plugins is based on Art. 6 para. 1 lit. f DSGVO. As a website operator, we have a legitimate interest in ensuring the greatest possible visibility on social media.
Twitter Plugin:
On our pages, functions of the Twitter service are integrated, offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter. As the provider of the pages, we receive no knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found in Twitter's privacy policy at: //twitter.com/en/privacy.
The use of the Twitter plugin is based on Art. 6 para. 1 lit. f DSGVO. As a website operator, we have a legitimate interest in ensuring the greatest possible visibility in social media.
You can change your privacy settings on Twitter in the account settings at //twitter.com/account/settings.
Instagram plugin:
Functions of the Instagram service, offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, are integrated on our pages.
If you are logged into your Instagram account and click on the Instagram button, you can link the content of our pages to your Instagram profile. This allows Instagram to associate the visit to our pages with your user account. As the provider of the pages, we receive no knowledge of the content of the transmitted data or its use by Instagram.
The use of the Instagram plugin is based on Art. 6 para. 1 lit. f DSGVO. As a website operator, we have a legitimate interest in ensuring the greatest possible visibility in social media.
For more information, please see Instagram's privacy policy: //instagram.com/about/legal/privacy/.
reCAPTCHA
This website uses the "reCAPTCHA" function to be able to recognize whether entries (e.g. in online forms) are made by humans and not by automatically acting machines (so-called "bots"). The data processed may include IP addresses, information on operating systems, devices or browsers used, language settings, location, mouse movements, keyboard strokes, time spent on websites, previously visited websites, interactions with ReCAPTCHA on other websites, possibly cookies as well as results of manual recognition processes (e.g. answering questions asked or selecting objects in images). Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland,
Parent Company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; website: https://www.google.com/recaptcha/; privacy policy https://policies.google.com/privacy;
opt-out: Opt-Out-Plugin: https://tools.google.com/dlpage/gaoptout?hl=de
Settings for the display of advertisements: https://adssettings.google.com/authenticated .
Further information on your data subject rights
Information: You have the right to request information from us at any time about the personal data we have stored about you (Art. 15 DSGVO). This also concerns the recipients or categories of recipients, if data is passed on to them, the purpose and duration of storage.
Correction, deletion, restriction of processing: In addition, you have the right to demand correction under the conditions of Art. 16 DS-GVO, deletion under the conditions of Art. 17 DS-GVO or restriction of processing under the conditions of Art. 18 DSGVO.
Data portability: Furthermore, you can request data transfer at any time under the conditions of Art. 20 DSGVO.
Automated decisions in individual cases including profiling
You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. Automated decision-making based on the personal data collected does not take place.
Right of appeal to supervisory authority: Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority. For this purpose, you can contact the data protection supervisory authority of your usual place of residence or our registered office.
Objection to processing: In the case of processing of personal data for the performance of tasks in the public interest (Art. 6 para. 1 sentence 1 lit. e) DSGVO) or for the performance of legitimate interests (Art. 6 para. 1 sentence 1 lit. f) DSGVO), you may object to the processing of the personal data relating to you at any time
with effect for the future. In the event of an objection, we must refrain from any further processing of your data for the aforementioned purposes, unless there are compelling legitimate grounds for processing which override your interests, rights and freedoms, or processing is necessary for the assertion, exercise or defense of legal claims.
Under the conditions of Art. 21 (1) DSGVO, data processing may be objected to on grounds relating to the particular situation of the data subject.
RIGHT TO OBJECT TO THE COLLECTION OF DATA IN SPECIAL CASES AND TO DIRECT MARKETING (ART. 21 DSGVO)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6 ABS. 1 LIT. E OR F DSGVO, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS FOR THE PURPOSE OF ASSERTING, EXERCISING OR DEFENDING LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) DSGVO).
IF YOUR PERSONAL DATA ARE PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) DSGVO).
Changes to this data protection notice
We revise this data protection notice when changes are made to this website or on other occasions that make this necessary. You will always find the current version on this website.
CCPA and CPRA
At Valrhona Inc. we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share and protect your personal information in accordance with the California Consumer Privacy Act (CCPA) and with the California Privacy Rights Act (CPRA) and other applicable privacy laws.
Information we collect
We may collect the following categories of personal information:
a. Identifiers such as your name, email address, mailing address, phone number and IP address.
b. Personal information as defined in the California Customer Data Act (Cal. Civ. Code § 1798.80(e)), such as financial information and employment-related information.
c. Characteristics of protected classifications under California or state law, if you choose to provide such information.
d. Commercial information, including records of products or services you have purchased or are considering purchasing.
e. Information about Internet or other electronic network activity, such as browsing history, interactions with our website and cookies.
f. Geolocation data if you enable location-based services.
g. Inferences drawn from the above data to create a profile about your preferences and characteristics.
h. Audio, electronic, visual, thermal, olfactory or similar information, such as call records (if applicable to our services).
i. Professional or employment-related information, if relevant.
j. Education information, if applicable.
How we use your information
We use your personal information for the following purposes:
a. To provide you with the products or services you have requested.
b. To process transactions and send transaction-related communications.
c. To personalise and improve your experience of our website and services.
d. To communicate with you about updates, offers and promotional materials if you consent to this.
e. To comply with legal obligations and to protect against fraudulent or unlawful activities.
Disclosure of personal information
We may share your personal information with third parties including:
a. Service providers: We may share your information with trusted third party service providers who assist us in providing our products and services (e.g. payment processors, marketing agencies, customer support).
b. Affiliated companies: We may share your data with our affiliates for internal business purposes.
c. Compliance with Laws: We may share your data in response to lawful requests, court orders or to comply with applicable laws and regulations.
Your rights and choices
Under the CCPA, you have the following rights:
a. Right of access: you have the right to request information about the personal information we have collected, used and disclosed in the past 12 months.
b. Right to erasure: You may request that your personal information be erased, subject to certain exceptions.
c. Right to object: you may object to the sale of your personal data to third parties.
d. Non-discrimination: we will not discriminate against you when you exercise your CCPA rights.
Your CPRA rights
Under the CPRA you have the following rights:
a. Right of access: you have the right to request information about the personal data we have collected, used and disclosed in the last 12 months.
b. Right to erasure: You may request that your personal data be erased, subject to certain exceptions.
c. Right to rectification: you have the right to rectify any inaccurate personal data we hold about you.
d. Right to object: you may object to the sale or disclosure of your personal data to third parties.
e. Right to restrict use: you can request that we restrict the use of your personal data for certain purposes.
f. Right to non-discrimination: we will not discriminate against you when you exercise your CPRA rights.
How to exercise your rights
If you wish to exercise your rights under the CCPA and the CPRA or have any questions about this Privacy Policy, please contact us at valrhonachocolate-compliance@savencia.com .
Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, please note that no data transmission over the Internet or electronic storage method is 100% secure.
Changes to this policy
We may update this privacy policy from time to time. The current version will be posted on our website with the effective date. Please review this policy periodically to be aware of how we are protecting your information.
Contact Information
If you have any questions, concerns or requests regarding this Privacy Policy, please contact us at:
Valrhona Inc.
222 Water Street, Brooklyn, NY, United States New York, NY 11201
valrhonachocolate-compliance@savencia.com
